Overview
Remvx collects operational data necessary to provide endpoint management, remote support, and audit capabilities. Retention periods vary by data category and are defined per agreement.
Data categories
| Category | Examples | Retention |
|---|---|---|
| Session audit logs | Remote session events, technician attribution | Per agreement - detailed schedule in security pack |
| Administrative logs | Policy changes, enrollment, console actions | Per agreement |
| Endpoint metadata | Inventory, health signals, agent version | While endpoint enrolled + defined window |
| Account & billing | Subscription, contact, transaction records | As required for legal and financial obligations |
| Security records | Fraud prevention, abuse investigation | As documented in Trust Center policies |
Encryption & deletion
Customer operational data, including session audit logs and endpoint metadata, is encrypted at rest. Upon account termination, operational data is destroyed within a defined window - specifics are in the Privacy Policy and customer agreement.
Contact
Publisher
Remvx LLC
1309 Coffeen Ave STE 19998
Sheridan, Wyoming 82801
United States
Privacy & data requests
Security